Hawaii, BMW, Ducati, Triumph, Harley-Davidson, Honda, Yamaha, Kawasaki, Motorcycle, ATV, Watercraft, Scooter,. dealer, South Seas Motorcycles & Watercraft

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Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"The most professional and friendly staff ive encountered in the auto industry. Stephanie and the rest of the service team made me feel like a king! She explained to me that the goal is to simply make customers happy and if possible, exceed their expectations. Needless to say, i am overwhelmed at the result my Ducati had recently. BRAVO! Good news travels fast, expect me to spread the word!"

By: Stacy Kapolei, HI

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"As a family man with a passion for Harley Davidson your dealership is by far the best one that I have been too. Your staff always makes me and my children feel welcome. Thanks for the great service."

By: Roger Pearl City, HI

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"I'd like to express my sincere appreciation for the level of quality customer service that I have received over the years at South Sea's. I have patronized the shop since the late 80's with various request for parts, accessories, motorcycles and maintenance work performed by your talented mechanics. More than once I have asked the parts guys to do some "archeological motorcycle research" for parts for my aging BMW air-cooled boxers. Being a long time admirer and enthusiast of BMW motorcycles, this meant a great deal to me, they have always come through; this also goes to the mechanics, past and present, which have turned a wrench on my beloved bikes. Over all, I give South Sea's "Five Stars" accross the board!"

By: Mario Kaneohe, HI

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"Superior service compared to other motocycle service shops on Oahu. My Suzuki motorcycle had been sitting for months due to unsatisfactory carb overhaul at a local Suzuki service shop. On advice of a friend, I brought it to South Seas, even though Suzuki is not one of their brands. In less than one week, carbs were properly overhauled and bike has run fine since. Thanks for getting me riding again."

By: Anonymous Honolulu, HI

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"Had an excellent experience with the entire staff at South Seas Harley When I purchased my 2011 Iron 883. The saleman was Norm and he was outstanding to work with."

By: Mark Honolulu, HI

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"The customer service was excellent. Briceson Chong answered any questions I had and gave me some good advice about the different bikes. I was back the next purchasing the bike I fell in love with after receiving approval from the wife. They made things easy and quick. One of the employees gave up his twix bar for my son who was patiently waiting. Thanks guys. Glad my friend gave me the recommendation. I am now a proud owner of a Honda Shadow Aero for a great price. Mahalo."

By: Shawn Waialua, HI

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"Really enjoyed the stunters on black friday. Brought my friend to check it out, now he wants to buy a ninja. Thanks for the entertainment."

By: Lopaka waianae, HI

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"Please let the General Manager and Owner of your store know that I am extremely pleased with the service I received today from your shop, and a big mahalo to your shop manager, Toy. She and her mechanic did an outstanding job: got my bike in on schedule, addressed all of my concerns (and brought up a couple more issues I didn't know about), followed up with a phone call when the work was done (and asked if I wanted to schedule future work), and had my bike ready when I showed up a few hours later. Also gave me excellent recommendations for the work that needs to be done next month when I get back from the mainland. A complete class act & top notch customer service. This was the first time I've used your shop; I've been to four of your competitors over the the last 15 years of riding on Oahu, and never received as good of service as I received today. You've earned my repeat business, man!"

By: Garry Seaside, CA

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"My motorcycle was stuck and had to be towed to the dealership. Before this happened, I made an appointment for servicing. I called on Wednesday, they said to drop it off on Friday. I asked if they could hold it Thursday, and said ok. The service department did an excellent job from beginning to end. I had to tow my motorcycle on Wednesday, so I asked if I could have it there on Wednesday, and at 6pm. I got there at 6:15, and they were waiting for me. It could have been where they said we're closed and thats that, but I appreciate the extra time they waited. Another great thing is I thought I'd get my bike on Friday at the earliest, seeing as how most servicing is longer then expected. I was surprised to hear they had it ready the next day, and called me during the process to keep me in the loop as to what they were doing. Overall I must say it was an excellent experience. The cost of the service was agreeable, and I would definitely utilize their services FIRST before anywhere else. Thank you for getting me back on the road in a minute. I wish Fedex delivered packages as fast as you fix bikes."

By: Richard Honolulu, HI

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"South Seas Nimitz service department is outstanding! Amazing quality and very friendly, knowledgeable staff. Thank you Juan and Ivan, who completed the recommended service for my '05 Rebel. Thank you for watching out for my safety and other motorcyclists. They changed my brake pads and fixed my shifter! I got the motorcycle third or fourth hand, and don't know if the preivous owners got it maintained. It had low mileage and appearance was good. I called South Seas for servicing because I wanted to make sure the bike was in well working order. They found that it might have been in an accident since the shifter was bent. I did have an issue finding neutral before getting it to the shop. Everything is all well thanks to the highly trained professionals at South Seas!"

By: Melanie Honolulu, HI

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"Customer service was great. The sales floor staff really knows how to make a military person feel comfortable. Even after the sale, I am greeted and treated like a person during every return visit and my salesman continues to assist me with questions and recommendations. Thanks Jeff! Your name will be referred."

By: Robert Makakilo, HI

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"My wife and I have purchased an '07 Softail Deluxe and an '08 Ultra Classic Anniversary model from Souths Seas Harley-Davidson in Waipahu. We experienced a "home-town" feeling working with their staff. No hard sell or empty promises. Their mechanics are Harley certified professionals. Thier parts staff are more than knowledgeable - they ride! We plan to keep our business with South Seas Cycle Exchange."

By: G. & D. Honolulu, HI

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By: Anonymous Kaneohe, HI

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"Best new vehicle purchase experience I have ever had. Picked up a Ducati 2008 HyperMotard 1100S on monday. Every employee involved cared more about my needs in the fewcher than they did about making a sale. All my questions and concerns were answered by their very helpful and knowledgeable staff. Felt like I was buying the bike from my own ohana. I would recommend South Seas cycles to anyone."

By: Kevin Wheeler AAF, HI

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"my overall expericence at south seas was great. i got the atv i wanted & at the price i wanted it. the sales people and finace manager was good. overall i give the whole place 10 stars. thanks south seas and danny!"

By: tasia honolulu, HI

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"To whom this concerns, This weekend (MAR 23, 2008) I was at the Nimitz HWY location and in desperate need of some verbal technical support for my Honda fuel tank, possible be repaired. I approached one of your employees Ivan, and asked a question about repairing my Honda fuel tank. At first he stated that it could be done but your store does not repair fuel tanks. So then I asked him to educate me on why it could not be done. Ivan was able to give me a good answer on the dangers of this and educate me on why it would be better to find another fuel tank. I appreciate his customer service and thank him and your store for its support on fixing my ride. Ted Fischer US Army Soldier "

By: Theadore Wahiawa, HI

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"Mark, Bill & the rest of the staff at the Nimitz location have been great helping with my purchase of a Yamaha VStar 1100 Custom and Yamaha Roadstar Midnight in 2007 and 2008, to include the Parts and Accessory Department, and Ivan in the Service Department. They have all been very supportive of the Honolulu Chapter 429 of Star Touring & Riding Association. Mahalo!"

By: Howard Honolulu, HI

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"EVEN THOUGH I HAVENT GOTTEN TO RIDE MY BIKE IN A WHILE, IM HAPPY TO KNOW THAT IT IS BEING WORKED ON BY YALL..."

By: DAVID WAAF, HI

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"I cannot put just 5 stars on the quality of listening to a customer.Ron Senters did not waste one precious moment of my time as a customer. He heard what I wanted and made it happen. I will refer him to everyone that even hints on buying a Harley. The experience for me was 7 stars. I got the bike I wanted, no hassles, no haggles, and my wife is more than happy, could it be any better?"

By: Allan Kapolei, HI

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"I purchased a Yamaha PWC (FX1100HO) and It is the best watercraft Ive ever owned. The service dept. was a positive expereance. The tech came and explained what was going to be done during the PWC's service and also gave me helpfull hints to taking care after use. I recomend that anyone thinking of buying a PWC going and checking out south seas."

By: Mat Hono, HI

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"It was November 1997, I was wanting a Harley and stopped by South Seas Harley Davidson to see what they had. I walked in and was immediately met by a sales rep named Norm. He and the staff showed me several bikes and suggested a 1200 Sporty. I ended up buying it a few days later, once my bank finally cut them a check, and the rest is history. If it weren't for Norm, I would probably not be on a 2006 Lowrider at this point. Thanks guys for all you do and have done for me! Larry Bennett"

By: Larry Clarksville, TN

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